您好！感谢您分享与女儿在台中勤美洲际酒店的温馨回忆！我们很荣幸能成为您美好旅程的一部分，小美犀的多元设备与舒适空间正是我们引以为傲的特色，结合专业且细心的服务团队，希望为每一位宾客打造值得珍藏的回忆。期待不久的将来，能再次欢迎您们回到台中勤美洲际酒店，续写属於您们的幸福故事。Hello!Thank you for sharing your memorable experience at InterContinental Taichung with your daughter! We are honored to be part of your special journey, and we are delighted that our facilities, from Xiao Meixi’s interactive features to the cozy beds and excellent soundproofing, contributed to your delightful stay. Our team remains dedicated to providing attentive and professional service to ensure every guest’s experience is truly special. We look forward to welcoming you and your family back soon to create even more cherished memories at InterContinental Taichung.Eric Swanson, PhD | 埃里克·斯旺森General Manager | 总经理
Thank you for sharing your best InterContinental experience ever at InterContinental Taichung! We’re truly honored to have exceeded your expectations with our warm and attentive service. Whether you're here to explore the Calligraphy Greenway lifestyle or simply unwind in our elegantly designed accommodations, we’re delighted to be part of your journey.We look forward to welcoming you back soon for another unforgettable luxury stay in Taichung!— Eric Swanson, PhD | 埃里克·斯旺森General Manager | 总经理
您好，诚挚感谢您细腻且充满温度的分享！能够为您带来如此愉悦的入住体验，是我们最大的荣幸。台中勤美洲际酒店以现代雅致设计为核心，融合灯饰、画作与艺术品，打造独具风格的空间美学，让每一位贵宾都能沉浸於艺术与舒适交织的氛围中。房内双面盆、独立浴缸与巧妙衣橱设计，皆体现对细节的讲究与对生活品味的尊重。早餐方面，我们汇聚中西美馔、严选食材，以丰盛多样的选择满足不同口味需求，无论是家人旅行或好友同行，都能共享愉悦时光。非常感谢您对服务团队的肯定，我们将持续以温暖亲切的款待，迎接每一位宾客的到来。期待不久的将来，再次为您与挚爱亲友献上一段超凡的奢华旅程！Thank you so much for your thoughtful and heartwarming review! We are truly delighted that you enjoyed the refined aesthetics, modern design, and meticulous details of our guest rooms—from the double vanities and spacious bathrooms to the cozy bedding and smart storage design. It is our goal to craft an environment where comfort and elegance coexist seamlessly.We are equally pleased that our diverse breakfast selection and the warmth of our service left a lasting impression. Whether for family getaways or cherished moments with friends, InterContinental Taichung is honored to be your preferred destination.We look forward to welcoming you back soon for another exceptional stay!Eric Swanson, PhD | 埃里克·斯旺森General Manager | 总经理
Dear Colleen,感谢您抽出宝贵时间与我们分享您的住宿体验。我们非常重视您的回馈，并深知这次的入住未能达到您的期望，对此我们高度重视并已展开内部检讨。针对您提及的迎宾卡片错误、迎宾点心状况及快速退房的安排，我们将进一步强化内部流程，以确保未来能为宾客提供更加精准与细致的服务。此外，关于行政酒廊营业时间的沟通落差，我们也会检讨资讯传递的准确性，以避免类似情况再次发生。至于银联卡付款流程，我们理解交易顺畅对宾客来说至关重要，并将审视相关作业流程，以提升付款体验。您的宝贵意见对我们极具参考价值，我们真诚希望未来有机会能为您带来更优质的住宿体验。如有任何需要，请随时与我们联系。Thank you for taking the time to share your experience at InterContinental Taichung. We sincerely appreciate your feedback as it allows us to continuously refine our services.We acknowledge the concerns you raised regarding the welcome card, in-room amenities, and the quick checkout process. We will further strengthen our internal procedures to ensure greater precision and attentiveness in our services. Regarding the discrepancy in the executive lounge hours, we will review our communication to prevent such issues in the future. As for the UnionPay transaction process, we understand the importance of a smooth payment experience and will reassess our procedures accordingly.Your insights are highly valuable to us, and we genuinely hope to have the opportunity to provide you with an improved experience in the future. Please do not hesitate to reach out should you require any assistance.Best regards,Eric Swanson, PhD | 埃里克·斯旺森General Manager | 总经理
贵宾您好，感谢您选择入住台中勤美洲际酒店，并与我们分享您的住宿体验。我们很高兴得知您对酒店的空间、服务与地理位置感到满意。您的肯定是我们持续精进的动力。关于您提及的装修气味，我们已关注此情况，并可提供空气净化器以提升客房舒适度。我们亦将持续优化空气品质，确保每位宾客都能享受更加宜人的住宿环境。期待您的再次莅临，让我们为您带来更臻完善的住宿体验。如有任何需求，请随时与我们联系。Dear Valued Guest,Thank you for choosing InterContinental Taichung and for sharing your feedback. We are pleased to hear that you enjoyed our spacious accommodations, excellent service, and convenient location. Your kind words are truly encouraging to our team.Regarding the residual renovation scent, we have taken note of your concern and can provide an air purifier upon request to enhance your comfort. We remain committed to optimizing air quality and ensuring a pleasant stay for all our guests.We look forward to welcoming you again for an even more refined experience. Please feel free to contact us should you need any assistance.Best regards,Eric Swanson, PhD | 埃里克·斯旺森General Manager | 总经理
