您好！感謝您分享與女兒在臺中勤美洲際酒店的溫馨回憶！我們很榮幸能成為您美好旅程的一部分，小美犀的多元設備與舒適空間正是我們引以為傲的特色，結合專業且細心的服務團隊，希望為每一位賓客打造值得珍藏的回憶。期待不久的將來，能再次歡迎您們回到臺中勤美洲際酒店，續寫屬於您們的幸福故事。Hello!Thank you for sharing your memorable experience at InterContinental Taichung with your daughter! We are honored to be part of your special journey, and we are delighted that our facilities, from Xiao Meixi’s interactive features to the cozy beds and excellent soundproofing, contributed to your delightful stay. Our team remains dedicated to providing attentive and professional service to ensure every guest’s experience is truly special. We look forward to welcoming you and your family back soon to create even more cherished memories at InterContinental Taichung.Eric Swanson, PhD | 埃里克·斯旺森General Manager | 總經理
Thank you for sharing your best InterContinental experience ever at InterContinental Taichung! We’re truly honored to have exceeded your expectations with our warm and attentive service. Whether you're here to explore the Calligraphy Greenway lifestyle or simply unwind in our elegantly designed accommodations, we’re delighted to be part of your journey.We look forward to welcoming you back soon for another unforgettable luxury stay in Taichung!— Eric Swanson, PhD | 埃里克·斯旺森General Manager | 總經理
您好，誠摯感謝您細膩且充滿溫度的分享！能夠為您帶來如此愉悅的入住體驗，是我們最大的榮幸。臺中勤美洲際酒店以現代雅致設計為核心，融合燈飾、畫作與藝術品，打造獨具風格的空間美學，讓每一位貴賓都能沉浸於藝術與舒適交織的氛圍中。房內雙面盆、獨立浴缸與巧妙衣櫥設計，皆體現對細節的講究與對生活品味的尊重。早餐方面，我們匯聚中西美饌、嚴選食材，以豐盛多樣的選擇滿足不同口味需求，無論是家人旅行或好友同行，都能共享愉悅時光。非常感謝您對服務團隊的肯定，我們將持續以溫暖親切的款待，迎接每一位賓客的到來。期待不久的將來，再次為您與摯愛親友獻上一段超凡的奢華旅程！Thank you so much for your thoughtful and heartwarming review! We are truly delighted that you enjoyed the refined aesthetics, modern design, and meticulous details of our guest rooms—from the double vanities and spacious bathrooms to the cozy bedding and smart storage design. It is our goal to craft an environment where comfort and elegance coexist seamlessly.We are equally pleased that our diverse breakfast selection and the warmth of our service left a lasting impression. Whether for family getaways or cherished moments with friends, InterContinental Taichung is honored to be your preferred destination.We look forward to welcoming you back soon for another exceptional stay!Eric Swanson, PhD | 埃里克·斯旺森General Manager | 總經理
Dear Colleen,感謝您抽出寶貴時間與我們分享您的住宿體驗。我們非常重視您的回饋，并深知這次的入住未能達到您的期望，對此我們高度重視并已展開內部檢討。針對您提及的迎賓卡片錯誤、迎賓點心狀況及快速退房的安排，我們將進一步強化內部流程，以確保未來能為賓客提供更加精準與細致的服務。此外，關于行政酒廊營業時間的溝通落差，我們也會檢討資訊傳遞的準確性，以避免類似情況再次發生。至于銀聯卡付款流程，我們理解交易順暢對賓客來說至關重要，并將審視相關作業流程，以提升付款體驗。您的寶貴意見對我們極具參考價值，我們真誠希望未來有機會能為您帶來更優質的住宿體驗。如有任何需要，請隨時與我們聯系。Thank you for taking the time to share your experience at InterContinental Taichung. We sincerely appreciate your feedback as it allows us to continuously refine our services.We acknowledge the concerns you raised regarding the welcome card, in-room amenities, and the quick checkout process. We will further strengthen our internal procedures to ensure greater precision and attentiveness in our services. Regarding the discrepancy in the executive lounge hours, we will review our communication to prevent such issues in the future. As for the UnionPay transaction process, we understand the importance of a smooth payment experience and will reassess our procedures accordingly.Your insights are highly valuable to us, and we genuinely hope to have the opportunity to provide you with an improved experience in the future. Please do not hesitate to reach out should you require any assistance.Best regards,Eric Swanson, PhD | 埃里克·斯旺森General Manager | 總經理
貴賓您好，感謝您選擇入住臺中勤美洲際酒店，并與我們分享您的住宿體驗。我們很高興得知您對酒店的空間、服務與地理位置感到滿意。您的肯定是我們持續精進的動力。關于您提及的裝修氣味，我們已關注此情況，并可提供空氣凈化器以提升客房舒適度。我們亦將持續優化空氣品質，確保每位賓客都能享受更加宜人的住宿環境。期待您的再次蒞臨，讓我們為您帶來更臻完善的住宿體驗。如有任何需求，請隨時與我們聯系。Dear Valued Guest,Thank you for choosing InterContinental Taichung and for sharing your feedback. We are pleased to hear that you enjoyed our spacious accommodations, excellent service, and convenient location. Your kind words are truly encouraging to our team.Regarding the residual renovation scent, we have taken note of your concern and can provide an air purifier upon request to enhance your comfort. We remain committed to optimizing air quality and ensuring a pleasant stay for all our guests.We look forward to welcoming you again for an even more refined experience. Please feel free to contact us should you need any assistance.Best regards,Eric Swanson, PhD | 埃里克·斯旺森General Manager | 總經理
